Thursday, 27 April 2017

Sub-letting of Service Family Accommodation




DIO - Service Families Accommodation Compensation Claim Fact Sheet

To view the full document please use the link below:

NHS Veterans' Mental Health Services


Download the BFBS App - To Keep In Touch

Quest Magazine - April 2017 Edition


Pathfinder April 2017


Broadband Providers Drop Cancellation Fees for Armed Forces Personnel

Defence Minister Mark Lancaster has announced that Armed Forces personnel will no longer have to face cancellation fees for their broadband and media packages when posted overseas or to another part of the UK. 

  The commitment from the UK’s biggest broadband providers representing 95 per cent of Britain’s broadband market comes into force immediately, and will benefit tens of thousands of Forces households in the UK and abroad.

The change agreed to under the tenets of the Armed Forces Covenant includes BT, Sky, EE, Plusnet, Talk Talk and Virgin Media, who have all committed to treating military personnel fairly when cancelling their contracts.

Find further details Here

Information for Service Leavers - Transition Information Sheet 10



Wednesday, 19 April 2017

Armed Forces Bereavement Scholarship Scheme

Read Here

Just for Her Magazine Issue 13

Request your free copy from the HIVE

Childcare Tax Options - Government Launches New Scheme to Help With Childcare Costs

Tax-Free Childcare will be available to millions of working families across the UK, and over time it will replace childcare vouchers, which will close to new entrants from April 2018. Voucher schemes remain open to existing members.

Eligible parents with children under 12 (under 17 for disabled children) will be able to set up an online childcare account to pay their childcare providers directly. For every £8 parents pay in, the Government will add £2, up to a maximum contribution of £2,000 per child, per year (£4,000 per year for disabled children). To qualify, parents must be in work, this includes self-employment, and each expected to work a minimum of 16 hours per week and earn no more than £100,000 per year.

Tuesday, 18 April 2017

NSPCC Home Alone Leaflet


To view  the  full document please Click Here

Apply For Tickets For TV Shows

Click Here to view shows available

Civvy Street - Latest Edition Out Now

To read, download or print this issue Click Here

Thursday, 13 April 2017

Wednesday, 5 April 2017

Tax-Free Childcare: 10 Things Parents Should Know

Tax-Free Childcare will be available to around 2 million households to help with the cost of childcare, enabling more parents to go out to work, if they want to, to provide greater security for their families.

To find out about all the government’s childcare offers visit the Childcare Choices website.
Ten things to know about Tax-Free Childcare: Click Here <<<

Tuesday, 4 April 2017

INtouch Mail Service for UK Armed Forces Personnel: Service Guide



The INtouch system replaced the e-bluey service on 1 April 2017.
INtouch messages are alternatives to Forces Free Air Letters (FFALs), known as ‘blueys’, and are also free to send.
The service allows users to upload letters, photos and documents via the internet, which are then securely printed and sent to their recipient.

Sending Mail Using INTOUCH : CLICK HERE <<<

Imail INtouch service: quick start guideClick Here

New GCSE Grading System

Students taking GCSEs in England this summer will receive a mixture of number and letter grades. English language, English literature and maths are the first subjects to use the new system, with most other subjects adopting numbers by 2019. Eventually all GCSEs taken in England will receive numerical grades.

Families Deployment Support Guide


To read please Click Here <<<

JCCC Films and App


Does your family know who to contact in the Military if you are faced with an emergency at home? Download the new Joint Casualty and Compassionate Centre (JCCC) app ‘MOD ICE’ to guide you through the most common types of family emergency and how JCCC can help. Two new JCCC briefing films are also available to watch, download and follow key messages. JCCC FILMS


BFPO Indicator List


Please use this link to see the full list of BFPO numbers: BFPO <<<

Welfare Communications Everywhere


Welfare Communications Everywhere, or WelComE, provides all UK service personnel deployed on ‘welfare-entitled’ deployments and exercises with publically funded calls, voicemail and internet access.
For any questions regarding the WelComE service, please contact the WelComE Customer Contact Centre (WCCC) for more information (open from Monday - Friday 06:00 to 22:00 (UK)) by emailing customer.support@mywelcome.co.uk

BFBS App


BFBS offers three main radio services: BFBS Radio for upbeat music-based programming and news, BFBS Radio 2 for music, sport and speech including the best of the BBC, and BFBS Gurkha Radio for Nepali language programmes.
  • BFBS Radio can be heard across the UK on DAB radio, overseas on FM, and online. You can also find us on Sky and Freesat.
  • BFBS Radio 2 can be heard overseas on FM, and online.
  • BFBS Gurkha Radio can be heard across the UK on AM, overseas on FM, and online.

Monday, 3 April 2017

British Forces Post Office (BFPO) Smart Phone apps

Smartphone apps

You can find BFPO numbers, find UK retailers who post products to BFPO addresses, and calculate your postage costs by downloading:

You can find out when your items will be delivered by downloading:



You can only use these apps to track mail in the BFPO system. 

You may have to use other websites or apps to track mail sent to a UK address.

BRITISH Forces Post Office (BFPO) - APP




Find out more about BFPO this link: Click Here <<<

Storybook Soldiers


Little Troopers - Tri Service Separation Packs

BRAND NEW Tri-service Separation Packs

Our BRAND NEW tri-service Separation Packs are now available! Perfect for any British Army, Royal Navy or Royal Air Force family (regular or reserve)
Suitable for short or long separations;
World map & Stickers
10 x Chuff Charts Sheets & complete stickers
6 x Illustrated Postcards
Photo Frame
Little Trooper passport
Separation Booklet
View more and order here <<<<

Haven for Heroes-Victory Services Club-London


The Haven for Heroes scheme offers an exclusive 50% discount on our room rates for the British Armed Forces who are members of the VSC. This offer is available to personnel returning on mid-operational tour R&R from named operations in overseas theatres or those who are within 6 months of returning at the end of an operational deployment on a named operation overseas.
CLICK HERE for the full details and T&C.

BFPO Enquiries

If you would like further clarification of entitled BFPO locations, please contact the BFPO Enquiries Team on Telephone: 03457 69 79 78. If you need to contact us: Tel: 03457 69 79 78 (calls are charged at local rate in the UK). 

Alternative 020 8589 3450 Civ: 94676 3450. Mil: Fax 020 8589 3309 E-Mail: desbfpo-enquiries@mod.uk  Or write BFPO Enquiries HQ BFPO, West End Road Ruislip HA4 6DQ. https://www.gov.uk/guidance/british-forces-post-office-services

Big White Wall - Stress Awareness Month


@BigWhiteWall1 helps combat excessive #stress in the field with an anonymous & 24/7 SupportNetwork. #stressless http://bit.ly/2mG4EGV


It's not easy being #awayfromhome. Need to #de-stress? Log onto @BigWhiteWall1 for #mentalhealth support #stressless http://bit.ly/2mG4EGV

Accommodation Charges for Service Family Accommodation 2017-18

Extract of the charges as at March 2017 for Service Family Accommodation (SFA) and  Single Living Accommodation (SLA), furnished and unfurnished, taken from the tri-service Armed Forces Pay Review Body (AFPRB) directed letter 2017/18.

For full information of the charges please Click Here

Forces Discount At Cotswold Outdoors

Check Your National Insurance Record Online

You can check your National Insurance record online to see:

  • What you have paid, up to the start of the current tax year (6 April 2016)
  • Any National Insurance credits you have received
  • If gaps in contributions or credits mean some years do not count towards your State Pension (they are not ‘qualifying years’)
  • If you can pay voluntary contributions to fill any gaps and how much this will cost
Your online record doesn’t cover how much State Pension you are likely to get.

More Information

You will need a Government Gateway account to check your National Insurance record online - you wil be able to set one up if you do not have one.

Personal tax account

Signing in to the ‘Check your National Insurance record’ service activates your personal tax account. You can use this to check your HMRC records and manage your other details.

Defence Discount Service APP

National Minimum Wage and National Living Wage Rates

The hourly rate for the minimum wage depends on your age and whether you’re an apprentice.

You must be at least:
  • school leaving age to get the National Minimum Wage
  • aged 25 to get the National Living Wage - the minimum wage will still apply for workers aged 24 and under
For the full details use this link: https://www.gov.uk/national-minimum-wage-rates