Wednesday, 25 May 2016

Guidance - Armed Forces Access to Jobcentre Plus Services & Armed Forces Champions


Useful Financial Services & Help To Owning Your Own Home

JSHAO - Joint service housing advice office

The JSHAO is the MOD’s tri-service focal point to provide service personnel and their dependants with civilian housing information for those wishing to move to civilian accommodation at any time in their career, and for those during resettlement to assist with the transition to civilian life.
www.gov.uk/government/collections/joint-service-housing-advice-office-jshao 
 

Monday, 23 May 2016

Carillion Amey - Handheld Devices


Handhelds at the ready!

CarillionAmey understands that the delays getting faults seen to in a timely manner is one of the biggest issues raised by families. So we’ve rolled out over a thousand handheld devices across the business, each one having been upgraded with new software, that provides the vital data needed to spot your problem and identify the tasks to be done and the specialists needed to resolve it. All in all, the result should be a much smoother experience for families from when they make their initial call into our helpdesk.
 
Of course no technology is useful if people don’t understand how to use it. So our training teams have delivered an intense training package to operatives (our problem fixers), equipping them with the skills to interpret the data coming from the devices and to make quick, accurate decisions about what action to take. On top of that, we have identified 140 people in the business to act as Super Users, highly trained individuals located in all areas of the business who are able to share their expertise about the technology and deal with issues quickly.

We’re still in the early days and customers will gradually start to see the benefits over the coming weeks and months including reduced waiting times, fewer missed appointments and the right tradesperson sorting out families issues quickly and efficiently. 

Wednesday, 18 May 2016

Keeping Families & Personnel Safe On Social Media

You can never be too careful:
Social networking sites are great for keeping in touch with family and friends, and letting the world know what you’re up to. The ‘Online engagement guidelinesmake it clear that we encourage the safe and responsible use of social networking sites.

This page contains guidance on how to stay safe and to think about what you post online. Remember, that there may be those who use such sites for unsavoury reasons.
Be extra careful if you have identified yourself as being a member of the military or an MOD civilian.

There is a short guide to appropriate social media behaviour for defence personnel.
You can also download the Personal security online (PDF, 1.55MB, 11 pages) file which contains some more detailed guidance.

There are video clips and lots more information on the GOV.UK website.
Contains public sector information licensed under the Open Government Licence v3.0.

Wednesday, 11 May 2016

Civilians And Armed Forces - Help To Owning Your Own Home

There are a wide range of government schemes that make home-buying more affordable. The below website suggests specific products that would suit an applicant’s circumstances based on the response to relevant questions and includes a specific option for the Armed Forces 


By answering a few simple questions such as private, council, home owner or none of these, to declaring your salary, whether you have ever owned your own home, or are currently serving in the Armed Forces – the tool filters the information you have provided and offers various schemes from Forces Help to Buy, to the Self Build portal.  

The website also has links to the Monday Advice Service, which is a free, impartial service set up by the government.
Information sourced from www.gov.uk 

Monday, 9 May 2016

Victory Services Club - London

The VSC has launched a new website - see more at this link

A Prestigious Military Members Club in the heart of London.

We offer accommodation, dining and respite for members of the Armed Forces. We also host corporate events and weddings for non-members.

Thursday, 5 May 2016

Monday, 2 May 2016

Armed Forces Covenant Website

The new Armed Forces Covenant website enables all those who benefit from the Covenant, and those that can support it, to find the information they need in plain English and online. 
Serving personnel, service leavers, veterans and their families can access support from the Armed Forces Covenant via the new website. It is a central point of information about the Covenant, and uses real life examples to show what the Covenant does and the practical support available.
It is also much easier for businesses, local authorities and community organisations to find out how, and why, they can sign the Armed Forces Covenant. As signatories, they make a pledge of support that could be providing products and services tailored to service life, to be a Forces-friendly employer of reservists, service leavers and military spouses, or both. https://www.armedforcescovenant.gov.uk/